![]() A user can add a Shared Mailbox after the administrator has added the user as a member of the Shared Mailbox.Īlthough the user mailbox and Shared Mailbox uses two different mailboxes, the OST files are linked together, which can significantly increase the OST file size and cause performance issues. ![]() A Shared Mailbox uses a generic email address, mostly used to communicate with customers or the public, as multiple users can monitor and reply to the queries.
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